Cookies Policy
VERSION DATE: October 22, 2026
- Who are we?
- Applicability
- Definitions
- What are cookies and similar technologies?
- General information about cookies
- Categories of cookies and similar technologies by purpose, generally used on websites
- Cookies and similar technologies used on our Sites and Apps
- Restriction and deletion of cookies and similar technologies
- What are the consequences of restricting cookies and similar technologies or withdrawing consent
- Security recommendations
- Updating the information included in this policy
- Contact
1. WHO ARE WE?
This Cookies and Similar Technologies Policy explains to you how we, EDENRED ROMANIA S.R.L. (hereinafter referred to as "Edenred" or "We"), with registered office in Bucharest, Calea Șerban Vodă 133, building C, 1st Floor, sector 4, postal code 040205, CUI RO10696741, registered with the Trade Register under no. J40/5659/1998, we collect, store and use cookies on various pages of our websites, www.edenred.ro, my.edenred.ro, https://user.myedenred.ro, https://campanii.edenred.ro, and on our mobile applications (hereinafter referred to individually as the "Website" and collectively as the "Websites" or "Applications").
This Cookies and Similar Technologies Policy complements our Personal Data Processing Policy. The terms and conditions of use of our Sites and Apps can be found here.
2. APLICABILITY
Our Websites and Apps may contain information or links to other websites that we do not own and/or manage. This Cookies and Similar Technologies Policy applies only to cookies and similar technologies existing on our Websites and Apps. We advise you to check the cookie policies of these websites when browsing them to understand how your data is used and shared by these third-party websites.
3. DEFINITIONS
• device – means a device, such as a mobile phone, tablet, laptop or computer, that can be used to connect to the internet;
• visitor – means a natural person who uses a device to access information on the internet;
• browser – means a computer program that allows visitors to read information on the Internet;
• web page – means a page of information on the internet about a specific topic, which is part of a website;
• web server – means a computer system that runs websites and provides web pages and information to visitors;
• you – means the visitor who browses our Sites and/or reads this Cookie Policy and similar technologies.
4. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES?
In this Policy, references to "cookies and similar technologies" include both cookies and any other technologies used to store and access information on the user's device or to recognize the user's device and preferences within our Sites and Apps.
Cookies are small text files consisting of letters and numbers, which will be stored on a visitor's device when they access the Internet. Cookies are installed by a request sent by a web server to a browser and are completely passive, meaning that it does not contain software, viruses or spyware and cannot access the information on the visitor's hard drive. Cookies can be recognized by the website that downloaded them or by any other website that uses the same cookies. This allows websites to find out if a device has visited them before.
A cookie contains information that links your browser to our Sites and Apps. Each time you return to our Sites and Apps, the web server will read the information already stored and we will not ask you again about your choices, for example regarding online privacy, the language of the site, saving registration data or relevant advertising. You can change these options at any time.
Similar technologies are other technologies that allow information to be stored on the user's device and/or access to information already stored on it, or to collect information about the use of our Sites and Applications, in a manner similar to cookies. These may include, for example, SDKs, pixels, unique identifiers, local storage technologies or other similar tools used in websites or mobile applications to ensure the functioning of the services, to remember user preferences, for analysis, security or personalization of content.
5. GENERAL INFORMATION ABOUT COOKIES
The lifespan of a cookie can vary significantly, depending on its purpose. Some cookies are used exclusively for a single session (so-called session cookies) and will be deleted from the visitor's device immediately after the browsing session. They are temporarily stored in the cookie folder of the web browser so that it can remember them until the visitor leaves the respective website or closes the browser window (e.g. when logging in/logging out of an email account or social media).
Other cookies remain saved on your device's hard drive and will be reused each time you return to the Site or App (so-called persistent cookies), allowing us to recognise your device in the event of a subsequent visit to our Site or App. Persistent cookies also include those placed by a site other than the one the visitor is currently visiting – known as "third party cookies" – which can be used anonymously to remember a visitor's interests so that advertising is delivered that is as relevant to visitors as possible.
As we use session cookies and persistent cookies, you can delete persistent cookies saved on your device at any time; further details on this are provided below in section 8 of this Cookie Policy.
In general, cookies may be installed by the operator of the website the visitor is accessing (so-called first-party cookies) or by other websites (so-called third-party cookies). This Cookie Policy does not cover the use of cookies by such third parties, and for more information on how third parties use those cookies, please visit their cookie and personal data processing policies.
We use our own cookies to estimate the number of unique visitors, to improve our Sites and Apps, and to detect the most searched words in search engines that lead to a web page. We also use these cookies to learn how our Site or App works, to make relevant improvements, and to improve your browsing experience.
Cookies placed by third parties are not placed directly by our Sites or Apps. Cookies belong to service providers, such as analytics data providers or social media providers, who check how visitors interact with the content of a Site. These cookies remember what visitors have done on the pages of the Site/App and how they have interacted with the Site/App. For instructions on how to opt out of cookies, see section 8 below.
6. CATEGORIES OF COOKIES AND SIMILAR TECHNOLOGIES BY PURPOSE, GENERALLY USED ON THE SITES
Some cookies and similar technologies are necessary to allow you to navigate the website, use its features and access secure areas. The use of these cookies and similar technologies is essential for the website to function. Other cookies and similar technologies are optional, and the visitor can refuse to place them on the device and/or delete them later.
Cookies and similar technologies typically used by websites are categorized as follows:
• Strictly necessary or essential cookies and similar technologies: These files are necessary for the operation of the site. They are usually configured to respond to actions taken by the visitor to receive services, such as setting privacy preferences, logging in to the site, or filling out forms. These cookies and similar technologies do not store personally identifiable information;
• Cookies and similar performance technologies: These files allow the inventory of visits and traffic sources, in order to measure and improve the performance of the website. These cookies and similar technologies indicate which pages are more or less popular and the number of visitors. All the information that these cookies and similar technologies collect is aggregated;
• Functional or Preference Cookies and Similar Technologies: These files allow a site to remember information that changes how it behaves or looks for each individual visitor, such as the visitor's username, preferred language, or the region they are in. These cookies and similar technologies may also be used to remember changes made by a visitor, such as text size, font, and other parts of pages that can be customized. They may also be used to provide services such as watching a video or commenting on a blog. The information these cookies and similar technologies collect is generally anonymous and cannot track the visitor's browsing activity on other sites;
• Cookies and similar personalized content technologies: These are site-specific files and help a site provide enhanced features and display content in a way that is relevant to a visitor. These cookies and similar technologies help a site determine what information to display to a visitor based on how they have previously used the site. Generally, they do not track the visitor's browsing activity on other sites;
• Cookies and similar analytics or statistical technologies: These are used to collect and report aggregated information about the number of visitors and how they use the site. These cookies and similar technologies collect information for statistical purposes only and use only pseudonymized cookie identifiers, which directly identify the visitor;
• Cookies and similar targeting or marketing technologies: These are used to track visitors across websites to provide more relevant and attractive advertising to visitors. They are also used to limit how many times a visitor sees an advertisement, as well as to help measure the effectiveness of a marketing campaign. These cookies and similar technologies remember that a visitor has visited a website and this information may be shared with other organisations, such as third-party marketing and advertising agencies. This means that after a visitor has been to a website, they may see some advertisements about that website elsewhere on the Internet. Although these cookies and similar technologies may track the visitor's device visits to the Sites, they usually cannot personally identify the visitor, as they are based on unique browser and/or device identification;
• Cookies and similar social media and content technologies: These are placed by several social media plugins (e.g., the "like" button on Facebook) and other tools designed to provide or improve content on a site (e.g., services that allow video files to be played or that create comment sections). These cookies and similar technologies integrate to improve the browsing experience and interaction with the site. They can track the visitor's browser across other sites and create a profile of the visitor's interests. This can affect the content and messages that visitors see on other sites they visit. Some of these third-party services place cookies that are also used for things like behavioral advertising, analytics, and/or market research.
7. COOKIES AND SIMILAR TECHNOLOGIES USED ON OUR WEBSITES AND APPS
Edenred uses the categories of cookies and similar technologies described on the "Cookie Settings" page of the Sites and Apps. These categories of cookies and similar technologies may differ between the Edenred Sites and Apps, depending on the purposes we wish to achieve. For instructions on how to access the cookie settings pages, see section 8 below.
8. RESTRICTION AND DELETION OF COOKIES AND SIMILAR TECHNOLOGIES
At the first visit to the Website/Application and subsequently at each revalidation of consent, an informative banner appears containing the relevant information regarding cookies and similar technologies used. Through this banner, you will be able to choose the categories of cookies and similar technologies that you accept (except for cookies and similar technologies that are strictly necessary for the operation of the Website/Application, without which you will not be able to access the Website/Application), as follows:
- By clicking on the "Accept all cookies" button, you accept all cookies and similar technologies from the Website/App visited;
- By clicking the "Reject all cookies" button, you refuse all cookies and similar technologies on the Site/App visited;
- By pressing the "Cookie settings" button, you go to the preference center, from where you can choose which categories of cookies and similar technologies you want to be placed on your device; the preference center contains a menu on the left-hand side, from where you can select the categories of cookies and similar technologies; to accept a category, press the toggle button.
Subsequently, if you wish to change your preferences, you can change the settings of cookies and similar technologies on the Site/Application at any time through the preference center for cookies and similar technologies. It can be accessed at any time and from any other page of the Site/Application, by clicking on the button that is positioned on the screen at the bottom left of the text.
Also, if you wish, you can restrict or delete cookies from our Sites at any time using your browser settings. However, we remind you that if you have restricted cookies on your device, you will no longer be able to use all the features of our Site. For example, disabling certain cookies would no longer allow us to show you certain types of content. To change your browser settings, you can go to the "Help" section of your browser, or you can go directly to the following links:
• Microsoft Edge: https://support.microsoft.com/ro-ro/topic/%C8%99tergerea-%C8%99i-gestionarea-modulelor-cookie-168dab11-0753-043d-7c16-ede5947fc64d#ie=ie-11
• Chrome: https://support.google.com/chrome/answer/95647?hl=ro
• Safari: https://support.apple.com/ro-ro/HT201265
• Opera: https://help.opera.com/en/latest/web-preferences/
9. WHAT ARE THE CONSEQUENCES OF RESTRICTING COOKIES AND SIMILAR TECHNOLOGIES OR WITHDRAWING CONSENT
- Strictly necessary or essential cookies and similar technologies: The Site/Application or parts thereof may become inaccessible.
- Cookies and similar performance technologies: We will not know when you have visited the Site/App and we will not be able to monitor its performance.
- Functional or preference cookies and similar technologies: Some services on the Site/Application may not function properly.
- Cookies and similar personalized content technologies: Some services on the Site/Application may not function properly.
- Cookies and similar analytics or statistical technologies: We will not know when you have visited the Site/App and we will not be able to monitor its performance.
- Cookies and similar targeting/targeting or marketing technologies: Visitors will not experience personalized advertising.
- Cookies and similar social media and content technologies: Visitors will not be able to use or see the tools made available to them to share content.
10. SECURITY RECOMMENDATIONS
Below are some tips that can help you browse safely using and accepting cookies and similar technologies:
- Customize your browser settings regarding cookies to reflect a level of comfort for you regarding the security of the use of cookies;
- If you share access to your device with multiple people, you can consider setting your browser to delete individual browsing data each time you close your browser. This is a way to access sites that place cookies and delete any visitor information when you close your browsing session;
- Install and constantly update your antivirus and antispyware apps. Many spyware detection and prevention apps include site attack detection. They prevent your browser from accessing sites that could exploit browser vulnerabilities or download malicious software.
- Make sure your browser is always up to date. Many cookie-based attacks are carried out by exploiting the weaknesses of older versions of browsers.
11. UPDATING THE INFORMATION INCLUDED IN THIS POLICY
Edenred may periodically update this Cookies and Similar Technologies Policy, without prior notice, as the activity and services provided by Us expand or change, or in the event that Edenred is required by law to make changes. Edenred will display the most current version of this Cookies and Similar Technologies Policy on its Websites and Applications. Therefore, please check periodically for updates. In the event that Edenred makes major changes to the practices specified in this Cookies and Similar Technologies Policy, We will notify You using the available contact details.
12. CONTACT
For any further questions regarding how we collect and use cookies and similar technologies, please fill in the dedicated form on our Sites and Applications. You can also send a detailed request to our address, to the attention of the Data Protection Officer: Edenred Romania Headquarters, Bucharest, Calea Şerban Vodă nr. 133, Sector 4, Bucharest, postal code 040205.
Monitoring of compliance with legal requirements in this area is also ensured by the data protection officer appointed within the Edenred Group.
Abonează-te