CUSTOMER GROWTH MANAGER TIMISOARA
Sales
You will vibe with us
Role Summary
As a Customer Growth Manager you will promote and sell Edenred products and services to the new corporate customers.
Impact of the Role
This role plays a key part in Edenred’s growth strategy by:
- Revenue Growth: Drives increased sales by acquiring new clients and upselling to existing ones, significantly boosting company revenue.
- Client Retention: Strengthens customer relationships, enhancing satisfaction and retention for long-term partnerships and stability.
- Market Adaptability: Ensures competitiveness by monitoring industry trends and adjusting strategies to meet client needs effectively.
Responsibilities:
· Identify and target new business opportunities through research, networking, and cold outreach (according to company allocation/segmentation) within the assigned geographical region: Timisoara, Arad, Caras- Severin.
· Manages the relationship with clients in the portfolio;
· Identifies opportunities to sell the company’s products and services (cross-sell, up-sell) to portfolio clients by contacting them (via phone, email, online meetings, or face-to-face meetings); informs other members of the commercial
· Develop and maintain relationships with potential clients to understand their needs and how our solutions can meet them.
· Negotiates or renegotiates specific contractual terms with portfolio clients, in collaboration with the direct manager and in compliance with applicable legislation and internal company procedures;
· Prepares and delivers analyses and reports regarding the managed client portfolio;
· Conduct presentations, product demonstrations, and negotiations to close deals.
· Collaborate with the Customer Engagement Manager in the NV area and Regional Strategic Manager.
· Track sales metrics and report on performance to management.
· Stay updated on industry trends, market conditions, and competitor activities to inform sales strategies.
· Provide exceptional customer service to ensure customer satisfaction and retention.
We will vibe with you
Knowledge and Skills:
- Minimum 2-3 years’ experience in B2B sales field, in tech or delivery industry / financial / banking / telecommunication services
- Bachelor’s or Master’s degree in business management or a similar field
- Ability to successfully hunt for sales (recognizing opportunities, communicating pitches, closing deals)
- Knowledge of industry trends and competitive products
- Ability to work independently and as part of a team
- Excellent communication, interpersonal skills, and presentation abilities
- Proficiency in CRM software, Microsoft Office, and Salesforce; digital skills
- Self-motivated with a strong desire to succeed
- Clean driving license, B category
- Availability to travel minimum 50%
- Languages required: Romanian & English
Personal characteristics:
- Adaptability (flexibility to respond to market changes or client needs)
- Presentation skills (ability to present products or services in an engaging way)
- Results-oriented
- Proactive problem-solving skills
- Strong negotiation and closing skills
- Strong networking and relationship-building skills
- Effective planning and organization
- Customer centricity, passion for clients
What is Edenred?
WHAT IS EDENRED?
Edenred is the leading digital platform for corporate services in the areas of benefits, professional mobility, and B2B payments.
Operating in 44 countries, it connects more than 60 million users to over 2 million partner merchants through more than 1 million client companies.
Edenred offers solutions dedicated to employee engagement (meal vouchers, commuting, gift vouchers, wellness, rewards, and preferential offers to boost purchasing power), mobility (multi-energy solutions, including EV charging, fleet management services, maintenance, toll, and parking), and corporate payments (virtual cards). In addition to its own solutions, Edenred also distributes offers from more than 120 partners on its platform.
True to the Group's purpose, "Enrich connections. For good.", these solutions enhance users' well-being and purchasing power and simplify the lives of professional drivers while promoting access to healthier food, more environmentally friendly products, and more sustainable mobility. They improve the attractiveness and efficiency of businesses and vitalize the employment market and the local economy.
Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.
In 2024, thanks to its global technology assets, the Group generated a business volume of nearly €45 billion, mainly through mobile applications, online platforms and cards.
Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index, DJSI World Index, and MSCI Europe.
Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient, and more responsible every day.
We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow.