Account Manager
Merchant Partners & Brands
You will vibe with us
Role Summary
In the dynamic role of Account Manager for the Edenred Platform within our Strategy & Partnerships team, you will be at the forefront of nurturing and expanding our partner ecosystem. This position requires not only a strategic and analytical mindset but also a profound dedication to partner satisfaction and operational excellence. With a primary responsibility for bringing new partners to our network whether through inbound requests but mostly outbound and on the field, the successful candidate will exhibit organizational skills and a deep commitment to addressing our partners' needs promptly and effectively.
Responsibilities:
- Actively scout the market to uncover and affiliate potential partners, leveraging keen understanding of industry trends and technological advancements to position our solutions as pivotal to their success
- Manage the relationship with the existing merchants, while identifying cross-sell and up-sell opportunities
- Act as a link between the merchants team and other departments, facilitating seamless communication and collaboration to identify and pursue new partnership opportunities in strategic areas. Your ability to navigate internal relationships will be key to our collective success.
- Utilize relationship-building skills to not only maintain but also enhance our engagements with existing partners, identifying opportunities for additional collaboration and service enhancement
- Efficiently manage and respond to inquiries and requests through our ticketing platform, demonstrating prioritization, quick problem-solving, and a detail-oriented approach to ensure high levels of partner satisfaction
- Negotiate and conclude agreements by crafting tailored commercial offers that align with both our and our partners' goals, fostering long-term, mutually beneficial relationships.
- Provide proactive after-sales support, ensuring that every partner interaction adds value and reinforces trust in our commitment to their success.
We will vibe with you
Knowledge and Skills:
- You are graduated from a bachelor’s or master’s degree in Business Management, or a similar field
- Minimum 2-3 years experience in B2B sales field, in tech or delivery industry/ financial/ banking/ telecommunication services
- Relevant B2B experience with medium and large companies
- Market and customer orientation
- Analytical competence and decision-making skills
- Demonstrated negotiation skills
- Ability to work independently
- Knowledge of MSOffice package
- Languages required: Romanian & English
- Driving license - B
What is Edenred?
WHAT IS EDENRED?
Edenred is the leading digital platform for corporate services in the areas of benefits, professional mobility, and B2B payments.
Operating in 44 countries, it connects more than 60 million users to over 2 million partner merchants through more than 1 million client companies.
Edenred offers solutions dedicated to employee engagement (meal vouchers, commuting, gift vouchers, wellness, rewards, and preferential offers to boost purchasing power), mobility (multi-energy solutions, including EV charging, fleet management services, maintenance, toll, and parking), and corporate payments (virtual cards). In addition to its own solutions, Edenred also distributes offers from more than 120 partners on its platform.
True to the Group's purpose, "Enrich connections. For good.", these solutions enhance users' well-being and purchasing power and simplify the lives of professional drivers while promoting access to healthier food, more environmentally friendly products, and more sustainable mobility. They improve the attractiveness and efficiency of businesses and vitalize the employment market and the local economy.
In 2024, thanks to its global technology assets, the Group generated a business volume of nearly €45 billion, mainly through mobile applications, online platforms and cards.
Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index, DJSI World Index, and MSCI Europe.
Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient, and more responsible every day.
We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow.