1. Edenred issues prepaid services vouchers based on the order received form customers - companies or public institutions: lunch vouchers, gift vouchers, holiday vouchers, childcare vouchers, social assistance vouchers, medical vouchers or childcare vouchers;
2. Customers receive the vouchers they ordered within 24 hours at their company's headquarters and they distribute such vouchers to their beneficiaries;
3. Beneficiaries use the vouchers issued by Edenred in the most extended network of affiliated stores to buy various products;
4. Affiliated partners accept Edenred vouchers as payment for the products and services traded by them. To recover the equivalent value of the vouchers received as payment, affiliated stores sent to Edenred headquarters the vouchers collected from customers. Then, Edenred refunds the equivalent value of the vouchers to affiliated partners.